Steane, P. D, Dufour, Y. & Gates, D. (2015). Assessing impediments to NPM change. Journal of Organizational Change Management,28(2), 263-270. Retrieved from https://doi.org/10.1108/JOCM-03-2014-0068
Purpose – When new public management (NPM) emerged in the mid-1980s, most governments such as New Zealand, Australia and Canada embraced it as a better way to provide public services. A more recent assessment of NPM would conclude that its appeal has faded. The purpose of this paper is to assess the serious impediments to NPM-inspired change.
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