E-services in government: Why do we need strategies for capacity building and capacity utilization?
Krishnaswamy, G. (2006). E-Services in Government : Why do we need strategies for capacity building and capacity utilization?. In G.P. Sahu (Ed.), Delivering e-Government (pp. 15-24). New Delhi, India : Global Institute of Flexible Systems Management; (GIFT) Publishing.
Peter Faber Business School