Publication Date



This paper describes one strategy for strengthening the child protection workforce to improve service quality. Its key strategy is to provide to child protection workers with more accessible and flexible post graduate education opportunities to support their professional development.
The paper first briefly explores the current context of child protection work and the factors influencing the attraction and retention of child protection staff. Secondly, it examines how best to support staff in their careers by providing them with opportunities to extend their knowledge and skills through training and postgraduate education. It then outlines a process for establishing and developing the employer-university partnership in the ACT, and an approach to curriculum and assessment of core training.
Increasing the specialised knowledge and skills is an important way of improving services to children and their families. Although not the complete answer to solving work force issues it is a strategy that has generated positive responses from staff and is beginning to have a beneficial effect on the statutory child protection agency in the ACT.


Institute of Child Protection Studies

Document Type

Open Access Journal Article

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Open Access