Title

Pushing the boundaries with online learner support

Publication Date

2008

Abstract

This chapter explores the rationale for using online modes of learner support in distance education, within the student-centered framework of the student lifecycle and the ‘dialogues’ (Laurillard, 2002) or ‘interactions’ (Moore & Kearsley, 1996) critical to learning in higher education. At each point in the student journey, institutions have a range of support services they can employ to increase retention and achievement.

Document Type

Book Chapter

Access Rights

ERA Access

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