Jones, G. & Kramar, RJ. (2008). Using Action Research to Develop Capabilities for CSR. 1-16. New Zealand: Promaco Conventions Pty Ltd.
This paper tests the proposition that action research conducted within an organisation can develop the kind of leadership capabilities that are likely to enhance sustainability outcomes. It reports the conduct of an action research process used in FOXTEL to develop a component of its overall CSR strategy.
Open Access Conference Paper