O'Reilly, M. T, Courtney, M. D, Edwards, H. & Hassall, S. (2011). Clinical outcomes in residential care: Setting benchmarks for quality. Australasian Journal on Ageing,30(2), 63-69. Australia: Council on Ageing. Retrieved from https://doi.org/10.1111/j.1741-6612.2010.00447.x
Australian residential aged care does not have a system of quality assessment related to clinical outcomes, or comprehensive quality benchmarking. The Residential Care Quality Assessment was developed to fill this gap; and this paper discusses the process by which preliminary benchmarks representing high and low quality were developed for it.
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